Wilding Hotels is enhancing guest stays and sustainability by introducing Volo Solutions’ in-room concierge tablets across its properties.
Digital Concierge for Modern Travelers
The new Volo in-room tablets give guests instant access to hotel services, bookings, and local recommendations—all from their room. Orders, concierge contact, and personalized content are now just a tap away, improving communication and letting staff focus on high-touch service.
“At Wilding Hotels, we focus on providing a seamless and elevated guest experience while fostering sustainability,”
Amy Hansen, Head of Hotel Operations said.
“Implementing Volo in-room tablets has enhanced guest experience, streamlined operations, and supported our sustainability goals.”
Sustainability at the Core
By replacing printed directories, menus, and brochures with Volo’s digital solution, Wilding Hotels has cut paper waste and printing costs, supporting its eco-conscious mission while keeping the guest experience seamless and luxurious.
Boosting Revenue and Innovation
The tablets help drive revenue by upselling dining, spa services, and experiences directly to guests. Wilding Hotels plans to add even more personalization and smart room features, including AI-driven recommendations for an elevated concierge experience.
“Volo’s intuitive platform and exceptional support made this transition seamless, and we’ve already seen increased engagement and revenue,”
Hansen added.
“These tablets are central to delivering a high-touch experience aligned with our brand’s luxury and innovation.”
Wilding Hotels continues to set the standard for wilderness hospitality, blending comfort, technology, and sustainability for today’s eco-conscious traveler.
