Sonesta Hotels has chosen Stayntouch as its preferred property management system, supporting franchise growth with cloud-based hospitality tech.
Partnership signals growth for Sonesta
Sonesta Hotels operates more than 1,100 properties across 13 brands and recently completed a two-year search for a platform to fuel rapid expansion and modernize operations. Stayntouch was selected for its flexible, cloud-native PMS designed for reliability, integration, and speed across diverse hotel types.
Why Stayntouch was selected
With the new partnership, Sonesta hotels benefit from scalable technology that replaces legacy systems, enables fast onboarding, supports every property type, integrates easily with other systems, and delivers responsive service as they grow.
Dan Ferrell, VP Enterprise Applications & Acting CIO at Sonesta, said:
“As we continue to grow our franchised portfolio, we needed a PMS that could match our scale while offering the flexibility and speed today’s hotel owners demand. Stayntouch delivers a powerful, cloud-based platform that’s intuitive for hotel teams, quick to deploy, and adaptable across a range of property types and brand standards, making it an ideal fit for our evolving needs.”
A strategic move for tech-driven hospitality
The partnership emphasizes both companies’ vision for empowering teams with easy tech, seamless operations, and open integration.
Jacob Messina, CEO at Stayntouch, said:
“We are proud to partner with Sonesta as they continue to grow and evolve their franchise portfolio. From day one, it was clear we shared a commitment to empowering hotel teams with technology that’s easy to adopt, flexible to scale, and ready to integrate with the tools they rely on. This partnership is about more than just a platform, it’s about building a foundation that supports Sonesta’s long-term vision and operational success.”
Sonesta’s expanding portfolio
Sonesta, now the eighth largest hotel company in the U.S., offers a range of brands from luxury to extended stay, including The Royal Sonesta, Sonesta Select, and Red Lion Hotels. Its award-winning Sonesta Travel Pass loyalty program gives guests accelerated rewards and personalized experiences.
About Stayntouch
Stayntouch provides cloud property management systems for the hospitality industry, focusing on revenue, simplified operations, and guest experience. Their PMS platform, now in its 2.0 version, supports hundreds of hotels and independent brands, with easy booking, payments, and integrations.